My computer keeps crashing, a blue screen appears. What should I do?

Posted by scottparat | Filed under registry_repairs

registry repair
Wicked Witch of Yorkshire asked:


I have done the following Tools – Internet Options – Delete History.
I have also run a Windows Registry Repair programme to repair all errors.
It has crashed five times today and I am ready to put my fist through the monitor.
I had it repaired a few months ago when the same thing happened by a friend of my father’s.
I bought my computer from PC World nearly two years ago, do they do repairs?
How much would it cost to repair this type of problem?

Thank you

window registry repair pro

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Permalink | Comments (17) | Dec 20, 2007

17 Responses to “My computer keeps crashing, a blue screen appears. What should I do?”

  1. az_2000 Says:
    December 20th, 2007 at 9:35 pm

    buy a new computer they so cheap these days u could buy a better one for the cost of repair

  2. ark Says:
    December 23rd, 2007 at 4:09 pm

    Still not enough info. What was repaired and was it repaired due to the BSOD?

  3. trickyrick32 Says:
    December 26th, 2007 at 10:30 pm

    THE BLUE SCREEN OF DEATH !!!!
    Its a well known problem and easily solvable.
    Format and start again.
    that’s exactly what they’ll do if you take it P.c world and they’ll charge you for it as well (unless you bought the extended warranty)

  4. Scott Bull Says:
    December 29th, 2007 at 1:28 am

    For a PC World healthcheck I think it costs something like £50, which is what I would recommend.

    Since you’ve not specified what you’re doing when a crash occurs, the only thing I can think of at the moment is malicious coding such as a trojan or virus.

    I recommend that you make sure your anti-virus is up to date, and to take it in for a check.

    Incidently, if you’re using any P2P file-sharing programs, stop using them and delete them, as these are the most common point of entry for malicious codes.

  5. BigRez Says:
    December 31st, 2007 at 4:00 am

    There are hundreds of reasons for getting a BSOD (Blue Screen of Death.)

    Which OS are you using (Vista, XP, Me, 98, 95, ???)
    What does the BSOD display as the first couple of lines?

    You need that info in order to determine what’s up.

    Many people will say to just reload the OS, but sometimes that’s much more work than you need to do.

  6. Jen Says:
    December 31st, 2007 at 9:10 pm

    Ok- this type of problem is not going to be solved with your own help. You need to contact the PC World company you bought the computer from…your computer may still be under warranty so you can get a new one or a rebate. You need to have a professional check this out- if you have any documents that are important try and save them before your computer is completely ruined. If your computer’s company does not do repairs or you lost the warranty you may want to call another computer comany- perhaps GeekSquad or Dell , etc.

  7. katie88 Says:
    January 3rd, 2008 at 2:57 pm

    Did this start happening after a windows update?
    The sort of thing happened to my Dad’s PC. Unfortunatly it had to have a new hard drive!

    I would take it to a good repair person…unless it is still under warranty? If not I wouldn’t take it to PC world for repairs they charge a bomb.

  8. Roadman Says:
    January 7th, 2008 at 2:20 am

    My experience as a computer repairman has been that when your condition arises the hard drive is bad. You can buy a new one for $60 dollars and have your friends dad install it for you. Save all your important files now if you can.

  9. RICHARD L Says:
    January 7th, 2008 at 2:29 am

    very unusual for a modern computer to crash! think you may need to invest in something new with vista.

  10. bladecrimson Says:
    January 10th, 2008 at 10:22 am

    9 times out of 10 the blue screen of death comes from an unstable software environment due to driver(s) mismatch or an inferior OS like Win98 first edition.
    Hardware issues usally take on the form of device failures.

  11. Yasir R Says:
    January 13th, 2008 at 8:26 pm

    Go to PC world or phone them and ask them how much a repair would cost or whatever.

    Or consider getting a new PC…or even better a Mac :D

  12. ashraf t Says:
    January 16th, 2008 at 4:58 pm

    you need to check your Ram chep then free your pc from electricty. then to try to put CD windows . then go to Run and write this commadn sfc/scannow tis command will show the missing file and will repair it

  13. AllanArcHy Says:
    January 19th, 2008 at 8:12 am

    Try System restore

    found in start –>all progs –>accessories–> system tools

    Restores your computer software to its state some time in the past.

    Set it to a date befor the problem started.

    I suspect however you may have a RAM hardware problem , theese things do go wrong sometimes.

    £35.00 should cover new ram , if you are brave enough to fit it yourself. Its an easy job.

  14. tweetypie771 Says:
    January 20th, 2008 at 1:19 am

    a virus has caused this pc world do do repairs but it sounds like you need to reboot the whole system when you brought the pc they should have supplied you disks to do this..
    you will lose all your info as it strips the pc of everything restores it back to factorysettijngs
    if this doesnt work its probably cheaper in the long run to buy a new one.

  15. TheHumbleOne Says:
    January 21st, 2008 at 6:18 am

    Help and hope for you here.

    Blue Screen of Death
    The Blue Screen of Death (sometimes called “bluescreen”, “stop error” or just abbreviated as “BSOD”) is the popular name for the screen displayed by Microsoft’s Windows operating system when it cannot recover from, or is in danger of being unable to recover from, a system error (the Microsoft term is Stop error). There are two Windows error screens that are both referred to as the blue screen of death, with one (Windows NT 4/2000/XP/Vista) being significantly more serious than the other (Windows 9x). There are several causes of the blue screen popping up. It can be a poorly-written device driver, bad memory, damaged registry or usage of incompatible versions of DLLs (see more on the “Types of blue screens” section).
    The blue screen of death in one form or another has been present in all Windows operating systems since Windows version 3.1. It is the successor of the less well-known black screen of death that occurs in OS/2 as well as MS-DOS[1]. In early builds of Windows Vista it was complemented with a red screen of death, used for boot loader errors.
    Blue Screen of Death – lots more information here
    Blue Screen of Death – Link to fixes

  16. Ken V Says:
    January 23rd, 2008 at 1:03 pm

    It’s either a bad stick of RAM, or corrupt DLL files. If you are not a tech, you would probably be best off not attempting to fix it yourself. Look in your local paper, in the business directory near the back of the classified section, and see if anybody in there lists themselves as a “mobile tech”. Even though they are mobile, often times, they are far cheaper than brick and mortar stores.

  17. brianthesnail123 Says:
    January 24th, 2008 at 1:10 am

    the screen you are seeing is more commonly known as the blue screen of death
    this happens normally due to a hardware problem,this could be any component in your p.c but as a example i recently downloaded a display driver from nvidia,it was a beta forceware driver and everything was fine until i installed a program which conflicted with the display driver and my p.c crashed
    the solution was to re-install my previous display driver and touch wood,everything has been fine
    so my advice is to first update your main drivers such as display,audio,and any other drivers you have installed
    also you should check inside the case ,and check all cables and leads,including all ide cables,these are the cables from the motherboard to the hard drive and dvd-roms,check for condition and connection
    also you should clean all your fans,this includes the spu-fan,and any chassis fans on the case
    this is because if your cpu fan is dusty and the processor is overheating this would cause a crash as to protect your processor
    so basically you need to open your case and give it a good old clean,get rid of any muck and dust,you will be suprised how much dust can mount up over a few years
    also have you added any new hardware recently,if so your power supply may not be able to support it,and a more powerfull power supply will be needed
    as for letting pc-world fix your p.c well expect to pay quite alot of money,for example they charge £80 just for doing a memory upgrade,one of the easiest upgrades to do
    so give your p.c a thourough overhall and check every single part of it,and then concentrate on the installed software,it may just be one program,but the knack is finding it,this may mean uninstalling each one then trying your p.c for a few hours
    i was lucky ,i knew what was causing my crashes as i had installed the driver that day,so you need to think hard what software you have installed recently and try to pinpoint the software to the period when the crashes started
    any more help let me know
    good luck

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